Instantly reach all members of your large group. 844-4 CMDESK

About

Communications Desk is a powerful, web-based notification system, designed to make communication with groups or individuals easy and efficient. In tandem with our partner RapidNotify, we offer a cost-effective solution to your mass communication needs with a suite of proven products. For critical public alerts, managing operational incidents and scheduling issues, Communications Desk excels in reliability and performance.

about-imgThrough our web browser interface, we offer efficient, two-way or wide-broadcast communication via phone,
e-mail or SMS text messaging.

Government, healthcare facilities, businesses, educational institutions, first-responders and more can benefit from our comprehensive packages, which are fully customizable to meet your specific needs. Although Communications Desk is easy to use, robust features such as reporting, advanced security and unlimited data storage, will make the user’s experience productive and rewarding.

Services
  • Mass Notification

    Powered by RapidNotify, our dynamic, yet easy-to-use mass notification system enables you to broadcast messages to staff, residents, emergency responders, or any custom contact list via phone, e-mail and SMS text message. Mass Notification can replace outdated phone trees and paging systems, and automatically deliver your message on multiple platforms in a guaranteed, timely and managed fashion.
  • Communications Desk

    Communications Desk delivers your important information via SMS text messaging and e-mail from its web-based dashboard. The user can easily, instantly and securely share shift openings, events, incidents, and general messages to pre-specified groups or individuals when time is of utmost importance. The ability to mark recipients with tags and assign them to groups makes managing and customizing any list a breeze.
  • Scheduling Desk

    Our Scheduling Desk component lets you monitor real-time messages and responses from one central place. The online dashboard lets the user fill shift openings at specific locations, while ordering responses through prioritization and rotating queues. Pre-configured message templates enable speed, reliability and accuracy when seconds matter, and messages can be sent to specific departments, groups or subsets that you determine.
  • Severe Weather Warnings

    Severe Weather Warnings will alert the subscriber to precision-targeted notifications by the National Weather Service moments after they are issued. Alerts, delivered by SMS text message or e-mail, can be focused precisely to the state or county level, and Severe Weather Warnings can be configured by the user to broadcast its NWS alerts from a single or multiple locations.
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I am very happy with the Rapid Notify system. You push the button and it’s done. The speed of the system is amazing.
Bill Hunt, Deputy Emergency Management CoordinatorWarren County Office of Emergency Management, New Jersey